“ Our stay at Richmond Thermal Hotel was truly a wonderful and refreshing experience. Located in the healing area of Karahayıt, this hotel stands out with its professional service and warm hospitality. From the moment we arrived, the staff was extremely welcoming, helpful, and attentive. Every detail was carefully thought out, making us feel valued throughout our stay. The rooms were spacious, comfortable, and very clean. Housekeeping was consistent and meticulous. The thermal pools and spa facilities were not only relaxing but also very beneficial for our health. Both indoor and outdoor thermal pools, the Turkish bath, and massage services provided a deep sense of renewal for both body and mind. The food was absolutely delicious. From breakfast to dinner, every meal was fresh, flavorful, and beautifully presented. The buffet offered a wide variety of options to satisfy all tastes. I highly recommend Richmond Thermal Hotel to anyone seeking rest, wellness, and high-quality service. Heartfelt thanks to all the staff who made our stay so pleasant. Looking forward to returning again soon! ”

“ "I hope to forget this place". I spent a night in this hotel, travelling with a group of turists. I had no expectations; just a bed and something to eat. Positive aspects: Room size appropriate, good. Everything in order. Smiling, courteous staff, professional behaviour. I called from my room, asked for the telephone to be disconnected, two(2) very polite and smiling men came and fixed it in no time. The air conditioning was in order, the bed was good, firm, new, matress great. Negative aspects: We were given rooms in the basement. We had to walk endless corridors to get there and it felt like crossing a labyrinth if we wanted to go back to the lobby. We were all tired, slept early, so the corridors were quiet. There was a lift in the lobby, I don't know where it lead, besides we were told it was out of order. The bathroom is nothing like the picture. Old and unconfortable. The bathtub was about 20 cm under ground level, and if somebody had had their hair done they would be disappointed as they could only take a shower standing. The hotel is in the middle of nowhere, so prohibitting people to bring their own water is unethical. Having similar previous experience, the use of a small travel bag (just for this purpose) helped me effectively. There was one socket in the bathroom, and only one in the room, but to use it I had to unplug the lamp. To get to the dining room we had to use the exit at the end of the corridor, cross the pool, reach and go round the dining area, then go up and down some stairs. No kebap, no beef, no lamb, no seafood, only chicken and unidentified fish. Food was spilt all over as if barbarians had passed by just to eat their spinach balls and their yellow cheese pieces. I had cold spaghetti with chicken, there was no ground cheese. Their sweets consisted of something thrown inside sugar, repulsive,t hey looked disgusting, they made everyone sick.There were eg. pieces of cake in syrup which looked like raw beef, another "variety" had the green colour of bile, oriental sweets-ravani-which tasted like lemon etc. My room was inside a small garden, totally quiet, old balconym, old door, closing with difficulty, but no pool, no bar, no road nearby. At 03:30 I woke up from a very irritating sound (probably from a bird) and since it was impossible to sleep (not even the air conditioning would cover it) I threw the bed cover and the quilt on the bathroom floor and I managed to sleep on the ground. This is not a five star hotel. Judging from their bathrooms and buffets it isn't a three star hotel either. Too bad because it has potential. ”

“ Stayed here as part of a tour group. Room was fine. Pool and thermal pool facilities were great. Breakfast and a buffet dinner were plentiful and tasty. My only feedback would be that it would be nice to have a selection if table types, rather than having them all set up in banquet style. ”

“ We had a very nice holiday that we loved to benefit from its hot pools. The only repair that broke the calm in the hotel was, but everything was fine other than that. The focus is standard but sufficient, the buffet is crowded but not bad. A 5-star hotel you can choose to stay ⭐️⭐️⭐️⭐️⭐️ ”

“ The hotel was very disappointing. Not a 5 star. Aircons didn't work. When,we asked reception. They said if you want air-conditioning open windows. The break fast was in a hall and was packed for both dinner n lunch . Very poor standards. Expected so much more ”